With
DoCRM, now every business can afford effective CRM software.
Customer
relationship management (CRM) software is designed to streamline
a sales process by creating an environment that allows key
sales and account information to be shared by everyone or
targeted groups. This environment becomes increasingly valuable
and productive overtime as data is entered and updated.
Sales Representatives can efficiently manage their leads,
spending more time selling and less time tracking down information.
Sales Managers can manage territories more effectively with
up-to-date information; from key accounts to a cold, recently
entered lead and everything in between. Customer Service
has access to key sales information, in turn will be quickly
brought up to date on the status of a recurring problem;
or post a solution preventing a problem. Marketing can send
out an automated email campaign targeted to a specific group
of accounts or every cold lead in your database. The best
of the CRM software available adds a new element, the flexibility
of Internet access. DoCRM does all of this and more. And
most importantly, accomplishes this at a price any company
can afford.
1.DoCRM
has two premiere versions:
Intranet
Version (Self-hosted)- DoCRM's CD based version,
is easily installed over your corporate Intranet. This version
requires Lotus Domino Server 6 and a license of Notes per
user. Benefits include:
- Users
can log on to DoCRM from any Internet enabled computer
in the world.
- Users
can work off-line and then synch data when back at the
office or have access to the Internet.
- If
needed, we will assist in your set-up.
- No
need to maintain individual applications on end-users
desktops or workstations.
- Highly
scalable- as your company grows, simply add additional
users.
- DoCRM
is designed to handle hundreds of users. No need to hunt
down software to install.
- Lotus
Domino based security- one of the best methodologies available
in the industry.
- Domino
NAB integration is available. Ask your sales representative
for more information.
- Product
updates and enhancements are instantly available to end-users.
- Database
changes are updated in real-time.
- Both
easy to use and implement.
For more features and benefits
please click here
ASP
Hosted Version- America Connex hosts the software
for your company. Requirements are simply an Internet enabled
computer and Microsoft’s Internet Explorer version 4.0 or
higher. Benefits include:
- Users
can log on to DoCRM from any Internet enabled computer
in the world.
- No
need to maintain individual applications on end-users
desktops or workstations.
- Highly
scalable- as your company grows, simply add additional
users. No need to hunt down software to install or add
additional servers or hardware.
- Fully
secure hosting means your data is protected utilizing
the best up-to-date measures.
- Product
and database updates are instantly available to end-users
without the need of an IT rep updating individual computers.
- IT
does not need to be involved in the deployment.
- No
footprint on your computers. Meaning, since we host the
application, DoCRM does not require space on your hard
drive.
For more features and benefits
please click here
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2.
Product Features.
DoCRM
will allow you to manage and track all your customer interactions,
from identifying prospects to maintaining ongoing business
relationships. It is an out of the box solution that's both
fast to deploy and easy to use and customize. Anyone who
can use the Internet can master DoCRM!
Additional features include:
- You
choose the deployment model; use DoCRM via ASP (we host
your data) or provide your own Intranet (Self-Hosted)
hosting. The benefit is the end-user has the ability to
log on and interact from any Internet enabled computer,
anywhere in the world.
- Easily
and quickly customize to your company's existing process.
DoCRM provides a robust, scalable solution at a fraction
of the cost of currently available CRM software.
- Single
server access means all users see updates and changes
in real-time.
- Complete
lead tracking from inquiry to completion, more efficient
forecasting and instant access to sales reps progress.
DoCRM tracks crucial data on the whole sales process so
that sales reps can concentrate on what they do best-
Selling!
- Sales
Managers can effectively collect and distribute leads
to targeted members of the sales staff. No need to wait
for the next sales meeting to obtain a status on leads,
accounts or prospects; go right to the sales persons source
and view it on the spot.
Support Knowledge Base stores support case information
so that every call adds to your organizations shared knowledge.
- Customer
service has access to key sales information, in turn will
be quickly brought up to date on a recurring problem status;
or post a solution preventing a problem. No more repeatedly
asking the customer to explain the problem each time they
get a new company representative!
- Effortlessly
create automated email marketing campaigns targeted to
specific customers or everyone in your database. Continuously
monitor the results for a better return on your marketing
investment and long-term relationship management.
- Customer
Service can use automated email capabilities to target
customers or accounts requiring fixes, up-dates or any
mass follow up.
- DoCRM's
reporting capabilities and wide variety of built-in reports
easily allow managers the ability to review real-time
statistics on customer relations, sales reps progress
and account status. With the touch of a button; display
the life cycle of a lead- source through sales, or focus
on the effectiveness of your lead sources.
Import and export in comma-separated value (CSV) and XML
formats providing smooth integration with other applications
and easy access to legacy data.
Click here
for Demo information or
call toll free number 877.762.2800 for more information.
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3.
System Requirements.
Intranet
Version:
Windows
NT/2000
10G of hard disk space
Microsoft's Internet Explorer version 5.5 or above.
ASP
hosted:
Microsoft's Internet Explorer version 5.5 or above.
Any Internet enabled computer.BACK
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